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FAQ

Q: What is your lead time for orders?

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A: We do our best to accommodate all orders, however we ask for at least a two week lead time. If you have a planned event reach out as soon as you know you would like to use our services so we can get you on the calendar.

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Q: Do you delivery?

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A: Yes we do delivery, but please note delivery fees may apply.

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Q: Do you offer Gluten Free & Nut Free options?

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A: Yes we do offer gluten free items, please note that prices vary from those that are posted. All our items are nut free.

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Q: How do we keep cookies fresh?

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A: Cookies will last for up to 5 days. Please be sure to put them in a sealed container to help with freshness. 

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Q:  What's the best way to place an order?

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A: Please use our website or email baketastics@gmail.com to place orders. 

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F:  DIY Cookie Kit Instructions

  1. Gently kneed the icing prior to decorating. The frosting will naturally separate over time.

  2. Cut the tip of the bag to manage the flow of the icing.

    • If you want to create a boarder or use the icing for writing it is recommended to cut a small tip off the bag.

    • If you would like the icing to flow more cut a larger whole in the tip.

  3. Icing is sometimes referred to as “Glue” so if you want to alter the consistency of the icing to decorate it can easily be fixed.

    •  To loosen up the icing add small drops of water at a time to determine your consistency

    • If you added too much water and it is too runny you can easily fix by adding small amounts of powdered sugar until it thickens.

  4. Decorate with sprinkles and let dry for a couple of hours. You can store your cookies at room temperature.

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